Warehouse operative driver

MAIN DUTIES/RESPONSIBLITIES : bull; Deliveries bull; Daily vehicle checks bull; Cleanliness of vehicles bull; Dealing with trade counter customers bull; Good inwards bull; Picking and packing bull; Loading and off loading of vehicles bull; Working within service level criteria bull; Daily branch proposal and continuous stock taking bull; Day-to-day administration bull; Participation in the annual stock take You should: bull; Provide a friendly and helpful response to customer enquiries to their total satisfaction in order to contribute to the distribution team rsquo;s goal of improving service levels to be the best in the industry. bull; Provide accurate and regular order handling to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales/stock turnover. bull; Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties. bull; Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction. bull; Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers. potential sales. bull; Provide cover within the branch / trade counter, at which you are based during unplanned absences. bull; Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives. bull; Communicate effectively with the Branch Manager bull; Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively. bull; Provide assistance and motivation to all colleagues when required. bull; Work within Focus sales procedures in the branch environment. bull; Work with the Branch Manager to ensure that customers rsquo; required levels of service are being met. bull; Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner. bull; Maintain company property to the required standard. bull; Any ad hoc duties as required by the Operations Manager, Branch Manager, Assistant Branch Manager or a Director. SKILLS REQUIRED bull; Represent the company in a business-like manner and maintain a standard of dress and appearance in-keeping with the job and position within the company. bull; Be prepared to assist with out-of-hours services to customers when the need arises. bull; Participate in company annual stock check. bull; As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with all aspects of health and safety, as set out in the Employee Safety Handbook. bull; Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation and understand that any breach could result in the organisation rsquo;s sensitive and confidential data being disclosed to competitors and other interested parties. bull; To be an effective communicator. bull; The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter