Junior cad technician estimator

Overview - Provide underfloor heating estimates and full design drawings, responding to technical queries to support the business. Key Responsibilities Duties - 1. Pre Sales Budgets: - Review plans from client rsquo;s architects. - Size each project from the plans; liaise with architects or the customer to qualify their requirements. - Draft initial design for costing / quote purposes and sales enquiries. - Check design criteria is correct via multiple reviews. - Complete a quote sheet in excel. - Return information to the sales department for them to place or chase on order. 2. Full Design Work: - Create a project matrix for each confirmed project / order. - Produce underfloor heating design layouts using AutoCAD. - Update project manager. - Liaise with the sales team in respect of any alterations required or made. - Produce heat loss calculations for electric and hydronic systems using MS Excel. - Use Willms to calculate pipe layouts and design hydronic systems. - Load ldquo;as installed rdquo; drawings onto the system for future reference. 3. Technical Support / Training: - Respond to general technical queries or enquiries. - Liaise with architects / electricians and end users to resolve technical issues. - Respond to calls for underfloor repairs to existing systems. - Diagnose problems. - Raise repair quotations with terms and conditions via e-mail. - Explain terms and conditions with the customer as required. - Pass repairs and heating surveys to the installation team once quote is accepted. - Liaise with trade customers / end users in respect of OEM products. - Provide product/technical training for staff as required. 4. Installations: - Provide the final system design drawings/test sheets for the installation team. - Liaise with installers to trouble shoot on-site problems. 5. Component Training: - Diagnose faults on returned components. - Pass information back to the supplier / end user. - Recommend next course of action. 6. General: - Liaise with work colleagues as required. - Participate in internal / external meetings as requested. - Identify and meet personal job-related training and development as required. - Undertake telephone liaison with relevant contacts. - Provide assistance in terms of general and specific business support as required. - Provide cover for other members of the team 7. Applicant Specification: - Looking for a technically minded pro-active recruit to join a growing company. - Good communication and IT skills required, main role is handling technical calls emails. - Knowledge/experience of mechanical heating services (plumbing/electrical) beneficial - AutoCAD experience/knowledge is essential - Training on products and systems provided in-house, may include on-site installation, repair visit, commissioning visit(s) - Good level of education - The ability to work on own, as well as part of a team - An organised and enthusiastic work ethic - lsquo;Can-Do rsquo; Attitude/Team Player