Commercial account handler

Responsibilities Due tor retirement, our client is looking for an experienced Commercial Non-Motor SME Renewals Account Handler. Cases range from Package business to SME in the main across a range of classes of business (all commercial). You will be responsible for managing a portfolio of clients, providing exceptional service and tailored insurance solutions to meet their needs. You should thereore posses a broad knowledge of commercial insurance classes and be comfortable dealing with a book of renewals which averages in the region of 30-40 per month. Key Responsibilities: * Act as the primary point of contact for clients, building and maintaining strong relationships. * Understand clients #39; insurance requirements and recommend appropriate coverage options. * Negotiate insurance terms and premiums with underwriters on behalf of clients. * Prepare and present insurance proposals and renewal terms to clients. * Process insurance policies, endorsements, and cancellations accurately and efficiently. * Assist clients with claims management, liaising with insurers and loss adjusters as necessary. * Stay informed about industry trends, regulatory changes, and developments in insurance products and services. * Collaborate with colleagues to ensure consistent and high-quality service delivery. * Maintain accurate client records and documentation in accordance with regulatory requirements. Key Skills and Experience: Essential: * Previous experience in a similar role within the insurance industry, in commercial insurance. * Strong understanding of insurance products, coverage options, and underwriting processes. * Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues. * Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously. * Proficiency in Microsoft Office applications. * Experience of working with online portals relevant to the insurance industry Desirable: * Professional insurance qualifications (e.g., CII). * Knowledge of commercial insurance markets and regulatory requirements. Benefits: Our client offers a competitive salary and benefits package and a relaxed and friendly working environment. Flexible hybrid working arrangement after 6 months