Front of house officer

Allied Universal are now recruiting for an exciting and challenging front of house security coordinator position for a prestigious corporate contract in the City of London. Your main duties will include Visitor and Access badge management within the client #39;s office space. You will be expected to meet and greet staff, visitors, contractors, clients and be the first point of contact for any incidents or issues. You will also be expected work closely with the Client EMEA control room team and aid with investigating faults and issues. The successful candidate will be very resourceful in finding any gaps in local processes, being proactive in seeking opportunities for improvements and will possess excellent verbal and written communication and IT skills. The FOH security coordinator will be familiar with the client #39;s access control system and badging protocols. They will be the key support for the regional badging administrator and aid with building positive relationships with the onsite facilities team and landlord building security team, collaborating closely with them to manage these relationships. The successful candidate will also need to have excellent communication skills and be confident relaying information and incidents to colleagues and clients. You may be expected from time to time to be flexible with your start and finish times to accommodate Client events or other requests such as escorting contractors, visitors from other sites or external guests. The candidate must have an enthusiastic, dynamic personality and be extremely customer focused and professional. The candidate must have an enthusiastic, dynamic personality, be very flexible and collaborative. Always customer focused, professional towards colleagues and staff and ideally have experience in dealing with corporate clients and related departments. The shift pattern will be Monday to Friday dayshifts, 10 hours per day and 50 hours per week. The candidate must hold a valid SIA Security or Door Supervisor Licence, valid First Aid Certification of more than 6months before expiry. The successful candidate will need to pass the client background screening which will require a 10-year employment and educational history. The rate of pay is GBP14.19 per hour. Your Time at Work To always provide professional security service. Represent the client and provide excellent customer service in meeting and greeting staff and visitors. Review and manage all visitors and guests who attend site and ensure their experience is always positive. Efficiently manage e-mail requests throughout the day on both company personal and team mailboxes. Manage and maintain the local access card process for all staff members visiting and based on site. To use Client systems to monitor the Client site and assist with GSOC investigations locally related to faults and Incidents. Ability to deal with situations and incidents in a calm, confident and professional manner. Ensure you are aware of current assignment instructions standard operating procedures and health safety documentation in line with client and Allied Universal standards. Confidently assess and escalate incidents and emergencies as appropriate. Excellent report writing skills with a focus on attention to detail. Form strong working relationships with onsite facilities team and other stakeholders. Various admin tasks at the direction of the site supervisor Any additional tasks requested by operational management including patrols and adhoc tasks. Our Perfect Worker Programs: Microsoft Word, Microsoft Excel, Windows, Outlook Working knowledge of Access Control and CCTV systems Professional communication skills including a high level of written and spoken English. Ability to work under pressure and to tight deadlines. Pride in your personal appearance Integrity and respect for colleagues Exceptional time keeping and personal organisation for arriving ready for work. Ability to provide 1st class quality customer service. Key Information and Benefits GBP14.19 per hour Automatic enrolment into the company #39;s pension scheme and staff discounts on several retail stores, restaurants, travel companies, and much more. Financial support for SIA Licence renewal. Refer a friend scheme. Life assurance benefit. We offer internal training and development opportunities in an excellent working environment. Opportunity to make a real difference in a position of real responsibility. About Staffline Staffline is the biggest recruiter in the UK and Ireland, and we believe in putting people first. Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture. We can do the same for you. We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you. Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative. Staffline is proud to be an equal opportunity employer. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline