Interim complaints manager

Interim Complaints Manager Location: Peterborough (3 days per week) Salary: GBP(Apply online only) per day Duration: 3-4 months Greenacre are pleased to be supporting a social housing organisation, based in Peterborough with their recruitment of an interim Complaints Manager. The ideal candidate will have experience of managing a complaints team within a social housing setting. What will you do in the role? * Co-ordination and oversight of ombudsman requests for evaluation * Action the judgements and findings from the ombudsman * Management of the complaints team of 6 Officers and a Team Leader Who would excel in this role? * Someone who can hit the ground running, with experience of managing a team of complaints officers * Experienced in handling and actioning judgements and findings from the ombudsman To discuss this role in more depth, please phone Kelly Power on (phone number removed) This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business