Customer service administrator

M uuml;ller UK Ireland is wholly owned by the Unternehmensgruppe Theo M uuml;ller which employs over 24,000 people throughout Europe. In the UK, M uuml;ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The M uuml;ller brand is ranked at No.7 in The Grocer rsquo;s Top 100 list of Britain rsquo;s Biggest Brands, and is also the 7th most chosen brand in the UK. M uuml;ller is ranked within the top 20 in The Grocer rsquo;s Top 100 list of Britain rsquo;s Biggest Brands and is picked from shelves millions of times each year. M uuml;ller Milk Ingredients aims to be Britain rsquo;s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. We rsquo;re currently recruiting for a Customer Service Administrator at our Market Drayton site, your purpose will be to provide an efficient central point of co-ordination for all MM I farmer services, administration and data collation, for both internal and external communications. Responsibilities Administration of farmer contracts, milk statements and personalised farmer letters/ communications. Effective and efficient response to day to day farmer queries. Farm Service Centre activity in line with processes and procedures. Process ad-hoc adjustments. Provide data support for Farm Supply Managers. Provide support for all Muller initiatives such as Muller Advantage. Requirements Good communication skills, empathetic and resilient. Competent IT skills especially in Excel, Word and Outlook. Confident professional telephone manner. Good attention to detail. Knowledge of dairy farming challenges and the farm calendar is desirable. Why join Muller Milk and Ingredients? A Competitive salary Benefits Package 25 days annual leave + Bank Holidays Pension scheme- contribution matched up to 8% Access to the M uuml;ller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more Have pride in what you achieve as a member of a team Free onsite secured colleague car parking