Accommodation support worker

Accommodation Support Worker 16+, Street/Glastonbury/Yeovil What does the job entail? * This is a key role within the support team of YMCA Brunel Group, Mendip and South Somerset. The post holder will be working to support young people within housing projects and within the community to equip them with the skills to live independently. * Support will be provided across the area where needed, both accommodation and community-based work, to assist those who are not housed but need comprehensive housing support to identify, secure and set up accommodation to achieve independent living. * The post holder will be involved in each stage of the young person rsquo;s time with YMCA Brunel Group, Mendip and South Somerset supporting young people to progress as needed through the housing pathway to improve their quality of life and independence within each of the five outcomes: Being Healthy, staying safe, Enjoying and achieving, Making a positive contribution and Economic well-being. * The post is also responsible for Housing Management duties to ensure a holistic service for clients including administration, rent collection and rent administration, notification of repairs and maintenance, health and safety tasks and ensuring the environment is welcoming and safe for clients and staff. What skills will the successful candidate need? * Ability to be innovative, take initiative, be self-motivated and plan own work load * Efficient and organised recording and administrative skills. * To communicate effectively in writing and by telephone * To work in a stressful, sometimes hostile environment; to be assertive and use conflict creatively * To work as part of a team, to supervise others, be open, honest, able accept and to give positive criticism * Ability to listen * Actively enable and empower young people in all the work that is undertaken * Understanding of and commitment to equal opportunities * To work in a non-judgemental way * Knowledge of appropriate support agencies and networks for young people aged 16-25 years * Ability to share knowledge in one-to-one and group settings both in informal and formal ways * Excellent IT skills, with working knowledge of Microsoft software and Outlook. What we offer YMCA Brunel Group is an inclusive organisation and the post requires a shared commitment to equality and diversity. * Enhanced sick pay allowances and paid compassionate and emergency dependent leave. * 25 days holiday plus bank holidays * Pension scheme * Cycle to work scheme * 20% discount off the cost of childcare at our childcare settings * Staff get a fully inclusive membership of our health wellbeing centre in Bath for the heavily discounted price of GBP15/month * Access to online gym classes for free * Staff events and a staff intranet where stories, news and updates are shared across the department. * A corporate discount for our staff at Fusion Lifestyle who have gyms in the Mendip / Somerset area at GBP38 rather than GBP48 a month. * YMCA Brunel Group is an inclusive organisation and the post requires a shared commitment to equality and diversity. Location: Street/Glastonbury/Yeovil Hours: 37.5hrs per week including weekends, evenings and bank holidays. This role is subject to clear enhanced DBS including child barring section. We ask to all our applicants to complete an application form