Broker support executive

Job Title: Broker Support Agent Location: Cardiff (Hybrid) Salary: up to GBP26,500 plus company performance bonus Are you a thoughtful and proactive individual with a passion for results? Join a leading player in the insurance industry as a Broker Support Agent and contribute to the growth of a dynamic team. About the Company: Our client, a key player in the insurance industry. Be a part of a team that fosters clarity in communications and supports continuous learning. Role Overview: As a Broker Support Agent, you will play a crucial role in promoting the company #39;s proposition to the target market. Your responsibilities will include making regular contact with existing and potential broker customers, initiating conversations, building rapport, and maintaining relationships. This role involves a high volume of outbound calls to an established broker base, as well as offering support to brokers with inbound queries. Key Duties: * Proactively manage a panel of brokers in collaboration with the Regional Sales Manager. * Support the growth of the broker panel by increasing activity within the region. * Conduct outbound priority calls, such as Masterclass prior/post calls, Network lists, and Pipeline calls. * Address commission or rewards queries and general queries related to how the company works with brokers and policyholders. * Prospect for new accounts within all regions. * Take responsibility for outbound campaign management. * Provide cover within the team as required. Skills, Experience, Qualifications: * Excellent knowledge of the General Insurance (GI) market (not essential). * Proven experience in managing relationships with brokers (not essential) * Knowledge of Financial Conduct Authority (FCA) regulation, market trends, and mortgage distribution. * Skills as an influencer with negotiation skills. * Results-oriented mindset. * Planning and organisational skills. * Interpersonal and communication skills. * Ability to inspire trust, respect, and loyalty. * Motivated self-starter. * Ability to recognize and exploit commercial opportunities. How to Apply: If you are ready to make an impact in the insurance industry, apply now through Recruitment Fox and be part of a team that values your expertise and dedication. Recruitment Fox is an equal opportunity recruitment consultancy and welcomes candidates from all backgrounds to apply