Customer service administrator

We are working in partnership with a well-established company in Witney who are looking for a Customer Service Administrator to join their small friendly team. As Customer Service Administrator, you will manage customer accounts and develop good working relationships, as part of a professional and friendly customer service team. The role involves processing orders, invoicing, confirming orders/ stock levels and expected delivery dates, processing returns, answering customer enquires both by phone and email and dealing with Warranty claims and product queries. The ideal candidate will have excellent communication skills, a professional manner, be organised and resourceful with excellent attention to detail. Knowledge of Amazon systems/Marketplaces and experience with SAP would be an advantage but is not essential. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website