Customer service advisor

  • Cv Library
  • Wood Walton Cambridgeshire
  •   £27,000 - £30,000
  • posted 20 days ago
  • CV-Library.co.uk

Job description:

Our esteemed client is looking for a Customer Service / Administrator to join their team. This role is not call centre based and needs a candidate who is an all rounder with a wealth of office experience. Location: Woodwalton Salary: GBP27,000-GBP30,000 * Processing Customer Orders * Handling customer queries complaints * Calling customers to discuss requirements and needs. * Dealing with logistics companies for deliveries/collections, competitive transport rates, and paperwork, Fuel surcharge rates. * Maintain customer relationships and identify opportunities * Detailed reports for customers * HMRC Documents paperwork * General adhoc admin, including paperwork following audit / ISO procedure * Updating data for FX Rates on customers * Other duties as assigned Minimum Educational Qualifications: * Maths and English GCSE equivalent Preferred Experience: * Sage 200c advantageous * Microsoft Office
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