Sales administrator

Sales Administrator Permanent Salary ndash; Up to GBP24.5K Ilkeston DE7 Hours ndash; Monday to Thursday 8am-4:30pm Friday 7:30am-4pm Sales Administrator / Administrator / Office Coordinator / Sales / Ilkeston / DE7 The Recruitment Group is working with a family-run business within the packaging industry working with food products, cosmetics, household, agricultural, and high-end consumer goods. They are committed to delivering quality solutions every single time. Main duties and responsibilities of the Sales Administrator: bull; Excellent communication required both written and verbal. bull; Liaising with both customers and sales team in a professional manner. bull; Respond to all enquiries from customers and update sales team. bull; Handle customer complaints and issues with empathy and professionalism to ensure a positive resolution. bull; Work closely with team members to ensure a seamless order fulfilment and customer satisfaction. bull; Assist with the processing of sales orders and invoices accurately. bull; Ensure Sage is updated and relevant department / coding is referenced on invoices. bull; Prioritise and process orders for relevant sales team member to help meet company response time targets. bull; Maintain and update sales and customer records on CRM system. bull; Compile a list of outstanding documents and follow up and update as necessary. bull; Keep an up-to-date specification list. bull; Contact previous customers and / or send marketing emails to see if there is anything we can quote for bull; Record financial transactions within Sage. bull; Process sales invoice on Sage. Experience/knowledge requirements for the Sales Administrator: bull; Excellent organisational and multitasking skills with a keen eye for detail bull; Strong written and verbal communication skills bull; Proficient IT skills bull; Experience using CRM systems Please contact Molly @ The Recruitment Group on the contact details provided