Customer service administrator

  • Cv Library
  • Milton Keynes
  •   £28,000
  • posted 27 days ago
  • CV-Library.co.uk

Job description:

Customer Service Administrator Taskmaster are currently recruiting for a Customer Service Administrator for our client based in Milton Keynes. Duties: * De-briefing of drivers and taking part in ad hoc meetings. * Process and manage customer service request logs. * Investigate service failures and action. * Update and upload photos taken by drivers on the system. * Liaise with Workshop, driver, and Operations regarding all defects. * Process and manage reports (will be fully trained on this). * Manage Hazard Near miss reports to successful resolution. * Action query requests. * Tachograph download from vehicle(s) (will be trained). * Check drivers documentation. * Collate documentation for audit. * Vehicle defect reporting. * Workshop meeting. * PPE management. * Investigate and reduce vehicle misuse. * Contribute to improving Operational budget costs. * Deputise for Senior Traffic Dispatcher when required. Pay Rate: GBP28,000PA Hours: 08.30 ndash; 17.30 Monday to Friday (1 hour unpaid lunch) Please apply for details. Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy
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