Technical support

Great benefits working with this company including 25 days holidays and 8 bank holidays 5% pension Private healthcare 2 x base salary life insurance On site parking 37 hrs a week Monday to Friday 8.30-4.30 with early finish Friday You will need * Previous experience in a hands-on tools-based role * Working knowledge of hydraulic and electrical control systems * Working knowledge of AC/DC High Voltage Systems Duties include:- * Provide technical support for in-service systems, collating customer-ready engineering responses to technical support enquiries in a timely manner. * Be an active member of the ldquo;on call rdquo; out of hours rota system. * Generate internal NCRs and champion the progress of remedial actions as required to address issues arising from customer reported issues. * Provide technical input during the quoting and tendering phase to understand customer requirements. * Log and review all customer and technical support enquiries. * Provide technical insight into future product development. * Carry out system audits and follow-up visits to vessels and systems to obtain customer feedback. Bridge Recruitment Ltd are acting as an Employment Agency