Desktop support engineer

As a Desktop Support Engineer you will be primarily based on our client #39;s site in Broadoak, Portsmouth with the requirement to travel to Cowes, Filton, and another Portsmouth site when required. This is a permanent full-time position working 37.5-hours per week, Monday - Friday between the hours of 07:00 - 19:00. Due to the nature of our client #39;s work the successful candidate will need to either hold or be able to obtain SC Security Clearance. As a Desktop Support Engineer you will: Primarily carry out Security Audits of all devices holding data in a lab environment (training will be given on this requirement by the client) Diagnosis, analyse, and fix software and system faults Take responsibility for stock used Case manage incidents and IMACs Liaise with other teams or vendors to resolution Assist with projects as they arise Proactively keep customers updated Manage loan #39;pool #39; laptopsWhat we #39;re looking for: Already holds or is able to obtain UK GOV Security Clearance at SC level Full, clean UK driving license Proven trouble shooting skills Previous experience in a similar role with ITIL environment PC/desktop support knowledge including Microsoft Windows NT/98/XP onwards Experience with mobile connectivity (e.g. Android/iphone) Knowledge of SCCM Good knowledge of HP Workstation, Desktops Laptops Willingness to learn new skills Ability to deal productively with a high workload Broad range of knowledge across IT systemsDesirable skills / qualifications: Microsoft Certification (MCSE/MCSA/MCP rsquo;s) Accredited in relevant manufacturers hardware qualification (HP) Basic network knowledge (patching, tracing switch information etc) Experience using Service Now (ticketing system)Working as part of the FDS team you will gain access to a large library of training courses and accreditations to help further your skills and development. As an FDS Employee you will benefit from: Flexible benefits including, private medical and health insurance, basic cover paid by employer Free eye test vouchers Company pension scheme Income protection after 6 months rsquo; service should you be off work due to serious illness 23 days holiday rising by 1 day per year to max 25 Option to purchase / sell additional holiday Life insurance Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial supportApply now for consideration! By completing the application process, you agree that ES Field Delivery UK LTD (FDS) may contact you in line with General Data Protection Regulation (GDPR) in connection with your application via the contact details you provided in relation to the vacancy you have applied for. Our Privacy Notice can be viewed on our website