Customer service administrator

We are now looking to recruit hardworking, articulate individuals to join our Client Servicing Administration teams where you will play a key role in providing our award-winning service to our customers. For hard working individuals, there are excellent career development opportunities available. We have big growth plans with multiple opportunities available across a variety of teams and inductions will take place for these roles fortnightly. Working in our Exchange Quay, Manchester office day to day responsibilities include processing customer requests, handling financial transactions, producing letters and emails, working efficiently with our internal systems and maintaining accurate records on our databases and resolving customer queries via phone and email. Knowledge Experience: * You will have a minimum of 5 GCSE #39;s grades 9-4 (A*-C) or equivalent including Maths and English. * Excellent numerical ability * Strong communication skills, both written and verbal. * Competent IT skills including experience working with Excel * Ability to work to deadlines and under pressure, at times unsupervised * Experience of financial services, or a keen interest in it, is desirable About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 503,000 customers using our award-winning platform propositions to manage assets totalling more than GBP80.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK #39;s #39;Best 100 Companies to Work For rsquo; for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. In return we will provide all the training and support you need to develop within your role. In return for your hard work you will receive: * Starting salary GBP24,000 - GBP26,000 (DOE) * Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays * Holiday buy/sell scheme * Hybrid working policy (after initial training period) * Casual dress code * Discretionary bi-annual bonus * Contributory pension scheme * Healthcare Cash Plan * Buy as you earn share scheme * Free annual shares scheme * Paid study support for qualifications * Enhanced maternity/paternity scheme from day one * Bike loan * Season ticket loan portal * Discounted PMI and Dental * On-site gym and personal trainer led classes * Paid volunteering opportunities * Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need