Field engineer

Project is Windows 11 upgrade for Independent vet care, the initial configuration will be taking place in Letchworth office Field engineers will complete the below tasks ndash; 1. Onsite Activities At each IVC E site the AVC engineers will complete the below activities and record the details on the allocated job on Alpha. * Sign into site with manager and confirm that the visit can go ahead and the number of devices to be upgraded. * Remove old Equipment (Laptop or PC) ndash; scan the serial onto Alpha as uplifted stock and take photo of the removed device **Take note of any damage and ensure this is captured on the photo * Install new device this MUST be a wired connection not WIFI (if none available use the patch cable switch in your kit to complete the install but DO NOT leave these onsite) * Scan device serial onto Alpha then follow the steps below : * Lg in to the machine using Engineers Admin * Open and cmmand prompt (Start ndash; Run ndash; cmd.exe) * Perfrm a gpupdate /force and wait for it to complete. * Rebot * Ask user t log in with their credentials and make sure they can access system. * Repeat process for all devices onsite. * Securely pack all removed devices into the site tote, seal and record details on Alpha. * Once all devices have been upgraded and rubbish removed equipment packed away confirm the details with the site manager and ask them to sign off the alpha job. * Complete the Alpha job before you leave site ***Contact the Ops team if you are unable to complete your job while onsite