Senior support worker london

Job Title: Senior Support Worker Location: London Reports to: Registered Manager Job Summary The Senior Support Worker plays a pivotal role in providing high-quality care and support to residents within a residential home setting. This role involves supervisory responsibilities, ensuring the smooth running of daily operations, and providing guidance to support staff. **Key Responsibilities:** 1. **Supervision and Leadership:** - Provide leadership and guidance to support staff, including mentoring, training, and supervising junior team members. - Assist in the recruitment, induction, and performance management of support workers. - Lead by example, fostering a positive and supportive work environment. 2. **Resident Care:** - Develop and implement care plans in collaboration with residents, their families, and multidisciplinary teams. - Provide personal care and support in accordance with individual needs, preferences, and rights. - Monitor residents #39; well-being, reporting any concerns or changes in health or behavior to appropriate parties. 3. **Daily Operations:** - Oversee the day-to-day operations of the residential home, ensuring compliance with relevant policies, procedures, and regulations. - Maintain accurate and up-to-date records, including care plans, incident reports, and medication administration records. - Coordinate activities and programs to enhance residents #39; quality of life and promote social engagement. 4. **Communication and Collaboration:** - Foster effective communication among staff, residents, families, and external stakeholders. - Collaborate with healthcare professionals, such as nurses, doctors, and therapists, to ensure holistic care and support. - Act as a point of contact for residents #39; families, addressing inquiries, providing updates, and offering support as needed. 5. **Health and Safety:** - Promote a safe and hygienic environment, adhering to infection control protocols and health and safety regulations. - Conduct risk assessments and implement measures to minimize hazards and ensure the physical safety of residents and staff. - Respond appropriately to emergencies, following established procedures and protocols. **Qualifications and Skills:** - Level 3 in health and social care, - Previous experience working in a similar role within a residential care setting. - Strong leadership and supervisory skills, with the ability to motivate and support a team. - Excellent communication and interpersonal skills, with empathy and compassion for residents. - Sound knowledge of relevant legislation, regulations, and best practices in care provision. - Ability to multitask, prioritize workload, and make sound decisions under pressure. - Proficiency in basic computer applications and record-keeping systems. This job description outlines the key duties and requirements for the role of Senior Support Worker in a residential home. The position requires a combination of leadership, caregiving, organizational, and interpersonal skills to effectively support residents and maintain a positive living environment