Clerical assistant receptionist

The Manchester Centre for Genomic Medicine is one of the largest and most comprehensive genetic services in the country, providing genetics diagnosis, investigation, counselling and long-term support for patients and their families throughout the North West Region. The department has close links with the University Department of Medical Genetics, which is responsible for teaching and training. Operating within clearly defined limits of the policies, procedures, and guidelines of the department, this post carries responsibility for the smooth running of the Outpatients areas reflecting high quality customer care in all daily activities. Provide daily support for the Clerical and Secretarial teams. Assist secretarial staff in scanning patient paperwork as necessary. Initiate requests for patient notes both within MFT and external Trusts. Scan correspondence on a daily basis. Record patient information on EPR/ Hive and Book appointments Respond to patient telephone queries Prepare case notes for clinic in the appropriate manner. Ensure all files are tracked to the appropriate person/clinic, using the departmental clinical database. MFT is England’s largest NHS Trust with a turnover of £2.5bn is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health social care system for the 1 million patients who rely on our services every year. Bringing together 10 hospitals community services from across Manchester, Trafford beyond, we champion collaborative working transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary. We’ve also created a digitally enabled organisation to improve clinical quality, patient staff experience, operational effectiveness driving research and innovation through the introduction of Hive; our brand-new Electronic Patient Record system which we’ve launched in September 2022. We’re proud to be a major academic Research Centre Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable. At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together. To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form. COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team [email protected]. We’re looking forward to hearing from you!