Personal assistant

Job Title: Personal Assistant Trust Location: Tameside and Glossop Integrated Care NHS FT Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Tameside and Glossop Integrated Care NHS FT is the place for you. About the Trust At Tameside Hospital serves a community of 250,000 people across Tameside and Glossop. As a busy Foundation Trust Hospital, we provide a range of high-quality elective, emergency and specialist services for adults and children. Our mission is to work with colleagues, patients, carers and the wider public to ensure that at our Hospital, Everybody Matters. Care, Safety, Dignity, Communication and Learning are values and behaviours which underpin our actions and guide us through our improvement journey. What you’ll be responsible for: · Communicate with tact, understanding and discretion with members of the public/patients/carers when dealing with enquiries/complaints. · Respond to all queries, correspondence and telephone calls coming into the office in a timely and professional manner. Initiate action where possible and report progress as appropriate. Employ judgement to ensure that messages and actions are prioritised and brought to the attention of the Director and Divisional teams as appropriate with any relevant supporting information. · Receive and screen all incoming mail, obtaining any relevant background information as necessary. · Plan for situations that are known and to be able to re-prioritise work to accommodate unexpected situations and interruptions. · Ability to provide support and manage multiple diaries, prioritising meetings/appointments, as necessary, ensuring the Director and Directorate Managers has sufficient work/reflective time. · Organise meetings/conferences as directed, including sourcing venues, inviting participants and guests and devising and sending details of confirmation of booking and joining instructions etc. You’ll learn the following whilst working at the trust: · An in depth understanding of the roles and responsibilities involved in working within the NHS. · Knowledge of the systems used, to effectively complete your role to the highest standard at all times. · A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation. You’ll have the following skills/experience: · Secretarial/Admin Qualification, such as BTEC or NVQ4 (or extensive experience of Secretarial/admin procedures working at Executive Director or senior manager level) · RSA III Word-processing (or equivalent) · ECDL or equivalent · Evidence of Continuous Professional Development · Minute taking experience · Experience of drafting/preparing letters on behalf of senior staff. · Excellent IT and keyboard skills · Excellent communication skills · Microsoft Office package knowledge e.g., Outlook, Word, Excel As a member of NHS Professionals, you have fantastic benefits: · Competitive pay rates- work this week, get paid next week · Essential support when you need it- 24/7 365 days- call us anytime · Multi locational- work across neighbouring Trusts · Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone · Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements · Training and development opportunities- Keep up with the essentials and more · Build holiday allowance for every shift you work- your work life balance is important to us · Stakeholder pension scheme available- a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website. Job Types: Temporary contract, Full-time Salary: £12.86 per hour Day range: Monday to Friday Shift: Day shift Work Location: In person Reference ID: 67401