Home administrator

Millreed Lodge provides residential care for up to 33 elderly residents. We are looking to recruit a part time Home Administrator to join our friendly team of workers. The Home Administrator plays a pivotal role in representing the home and providing excellent customer service as well as keeping accurate and timely records. Job Purpose: To be responsible for the smooth running of the administration of the care home. Principle Accountabilities: Administration Maintain accurate and complete petty cash records of the care home in line with Company policies and procedures, using computer and manual systems. Prepare and issue weekly Management Reports on online company and local authority portals within the prescribed timescales. Process service users’ receipts of monies against service user’s accounts. Maintain records. Prepare and submit relevant service user financial information to the sales ledger department. · Staff recruitment to include advertising for vacancies, ensure DBS is completed before start date, reference checks and all Identification information are received and checked. New starter packs and inductions are carried out. · Arrange the accurate calculation of staff hours worked on a weekly basis using computer and manual systems. · Ensure all details such as sick pay, changes to staff records etc are ready for payroll submission. Ensure continuity of payroll and submit to accountant in a timely manner. Maintain Staff attendance records. Maintain complete files for service users and staff members in line with the Company’s policies and procedures. Provide administrative/secretarial support to the Home Manager, Nurses and Senior Carers e.g., typing, filing, dealing with correspondence etc. within given timescales. Operate office equipment such as, photocopier and computer as required. Answer the telephone, respond to enquiries from service users and visitors and redirect enquiries in a friendly and efficient manner. Maintain stationary and resident toiletry supplies. Order and maintain records of staff members’ uniforms. · Any other general office duties as and when required. · Update staff training matrix monthly, including printing certificates and adding training to flexebee when due. · Ensure all relevant information is sent to the accounts manager on a weekly basis. Communication Participate in Staff and service user meetings as and when required. · Excellent written and verbal communication skills. · Answer all enquiries in a professional and efficient manner. Marketing Prepare and display information leaflets and posters, send out brochures etc. as and when required and reception area tidy at all times. Training Development Attend mandatory training days/courses on or off site as and when required. Maintain and improve professional knowledge and competence. Health Safety Report immediately to the Home Manager or the person in charge, any illness of an infectious nature or accident incurred by a service user, colleague, self or another. Understand and ensure the implementation of the care centre’s Health Safety policy and emergency fire procedures. Report to the Home Manager or the Handyperson any faulty appliances, damaged furniture/equipment of any potential hazards. Promote safe working practice within the care centre. General Ensure that all information of a confidential nature, gained in the course of work is not divulged to third parties. Notify the Home Manager or the person in charge as soon as possible of your inability to report for duty and also on your return to work from all periods of absence. Adhere to Company policies and procedures within the defined timescales. Ensure all equipment is clean and well maintained. Carry out any other tasks that may be reasonably assigned to you. Communications Working Relationships: Should be able to communicate and work effectively with colleagues and Line Managers Decision Making Authority Responsibility: Is able to consider alternatives and assesses their impact and potential problems. Can implement decisions and evaluate results The Person: Knowledge/experience of Microsoft Word and Excel Essential Knowledge/experience of MS Outlook Essential Previous experience of accounting computer packages Essential Previous experience of book keeping/administration Essential Good numerical skills Essential SKILLS: Good numerical and word processing skills Essential Good communication and organisational skills Essential Friendly, confident, well-presented and customer focused Essential Professional telephone manner Essential An appreciation for the need for confidentiality Essential Ability to work on own initiative Essential OTHER: Genuine interest in working with the relevant service user group Essential Satisfactory DBS check Essential ------------------------------------------------------------------------------------------- Note. The admin office is up a flight of stairs with no lift. The role is 20 hours a week - Monday to Friday, 09.30am - 14.00pm. Job Type: Part-time Salary: £11.50/hour Job Types: Permanent, Part-timePart-time hours: 20 per week Salary: £11.50 per hour Benefits: On-site parking Schedule: Monday to Friday No weekends Experience: Administration: 2 years (preferred) Work Location: In person