Service engineer

Job title: Air Conditioning Service Engineer Schedule: Monday to Friday, 8am to 5pm Job type: Temporary to Permanent Benefit: Company vehicle Must be over 21yrs of age to Apply Are you passionate about delivering top-notch service while ensuring the comfort and safety of customers? We are seeking a meticulous and customer-focused individual to join our team as an AirCon Service Engineer. Key Responsibilities: - Conduct servicing and preventative maintenance on customers rsquo; air conditioning systems with precision and care. - Identify and recommend additional services to enhance customer satisfaction. - Maintain accurate administrative records promptly. - Handle equipment responsibly and ensure its proper care and control. - Foster regular communication with customers and our head office to ensure seamless operations. - Meet and exceed key performance standards through adaptability and flexibility. Person Specification: - Customer-focused with a dedication to exceptional service. - Excellent customer service skills with a methodical approach to work. - Ability to plan, organise, and prioritise tasks independently. - Strong communication skills, both face-to-face and over the phone. - Inquisitive nature with a desire to continuously learn and improve. - A supportive team player willing to travel and stay overnight if necessary. Skills Experience, and Knowledge: Essentials - Technical expertise in servicing fixed split multi-split air conditioning systems. - Proficiency in working at ceiling height and lifting heavy loads as required. - Experience in lone working within a business-to-business service industry. - Familiarity with safety, quality, and environmentally sensitive industry practices. - Experience in remote work under a control centre. - An electrical or mechanical background is advantageous - Valid UK driving licence. - CV to apply Working Towards: - Heating, Ventilation and Air Conditioning (HVAC) vocational qualification. - Experience with VRV/VRF Air Conditioning Systems from various manufacturers. - Certification in Safe Handling of Refrigerants (C G 2079 or CITB J11). Performance Measures: - Maintain a clean and well-organised service vehicle. - Present yourself professionally at all times. - Build a strong reputation with customers, reflected in positive feedback scores. - Ensure quality audits reflect minimal non-conformances. If you #39;re ready to take on this exciting opportunity and be a part of our dynamic team, submit a CV highlighting your relevant experience, and embark on a rewarding career! Apply Now