User researcher

User Researcher * Manchester (Hybrid-Working) * Market Rates (plus excellent company benefits, incentives, bonuses, etc.) The Opportunity: Consulting as a User Researcher, you will be working within agile cross-functional teams providing User Centered Design (UCD) and User Experience (UX) expertise on a range of exciting digital services and transformation projects for a variety of critical, high-profile projects for the public sector (Government Digital Services). You will become a focal point for the main user interaction pieces, encompassing all aspects of their interaction with the product, service or system; using a confident, consultative, professional and transparent approach developing relationships with the client and stakeholders and helping to provide a positive experience for end-users. Skills and Experience: * Experience within a consultancy, agency or in-house setting as a user research delivery role is very desirable * Extensive commercial use of UCD principles and their associated best practices * Familiar with moderating one-to-one usability sessions and preferably training in interviewing techniques * Able to evidence qualitative and quantitative UX research methods from previous projects * Ideally holding associated industry qualifications and a strong educational background (degree or equivalent experience) Role and Responsibilities: * Infuse every stage of our client rsquo;s projects with the vibrant spirit of User Centered Design, leveraging your expertise in human factors and user-centric design processes to foster an environment of continuous iteration and unwavering focus on the user * Dive deep into the experience of their end-clients #39; experiences across various touchpoints and platforms, meticulously evaluating and monitoring proposed designs, staying ahead of the curve by anticipating and addressing any potential usability hurdles with finesse. * Joining forces with colleagues (designers, product owners, developers, etc.) engaging in daily consultations to cultivate meaningful relationships with senior stakeholders If you #39;re ready to take your career to the next level and join a dynamic team of innovators, apply now and become part of their journey towards digital excellence! N.B. Candidates will have or be willing to undergo Basic Security Clearance once established in your role. Please call Matthew Craig here at ISR to learn more?