Desktop support engineer

Location London Disciplines Cloud, Infrastructure and Services Job types Contract Hybrid Working Inside IR35 Salary £249 - £250 per day Functions 2nd Line Support IT Support Support Engineer Technology Seniority Leadership Technologies Azure Job reference BBBH89896_1698682984 You will be joining well recognised global financial services company in a state-of-the-art, modern envrionment. Primarily Microsoft, Office365, Azure, ServiceNow, Intune and providing VIP Support both remotely and F2F across the business. Location: London (4/5 days a week on-site – flex once settled). Rate: £250 per day (inside IR35) Length: 6 months initial, likely 18-24 months. Your role as Desktop Support Engineer Providing high level of customer service through on-site technology support. Assist the team with ad hoc project work and training of new staff. Ensure that all tickets are logged and resolved in a timely and effective manner (according to defined SLAs). Determining and executing the appropriate technical response to customer issues. Evaluating problems and requests and selecting the most appropriate solution within corporate guidelines. Identify areas of potential improvement, highlight problems, and suggest solutions to ensure continuity of service delivery Complete the on-boarding and off-boarding processes for new joiners and leavers. Exposure to Intune, Active Directory, Windows 10, Office365, Teams, Citrix and ITIL. Ideally as Desktop Support Engineer You will have held an identical support role for 3+ years ideally within financial services. Confident with 2nd Line Support experience and eagerness to progress technical capabilities. Broad experience with PC/Laptop hardware, software, and mobile devices. Require personable individual, technical skills can be taught. Ability to liaise with VIPs. Sound interesting? Immediate start available. Please do apply directly for more detail.