Claims team leader

Permanent Job Opportunity Claims Team Leader GBP31,000 to GBP32,000 dependant on experience Oldham Based Office based role ndash; 1 to 2 days home based per month 9am to 5pm ndash; 30 lunch break Free car parking on site Do you have Claims experience within drainage and underground services? Do you have direct management experience? Are you seeking a new role with a company who wants to support, develop and nurture their staff? If you have answered yes to these questions then this could be the right role for you. I am excited to be working with this client who are experiencing continued growth and are seeking a Team Leader who will be instrumental in supporting them to meet client targets and provide an excellent level of customer service. You would be managing a team of 10 with a real mix of experience from apprentices to senior level claims handlers. The team work well together, are hardworking, want to develop and grow the business. The culture is very much built around development, promoting from within, upskilling, delivering excellent customer service and having some fun along the way. The main duties will be supporting the team with escalations, and this is why you must have experience within this sector to be able to manage this through and reach the desired outcome. Your technical ability is essential in this role. The direct line management will involve 121 rsquo;s, performance reviews, supporting with development plans and ensuring that the team deliver their goals. You will need to be able to demonstrate your previous experience of direct line management. The onboarding process is extremely thorough with 121 training on bespoke packages to ensure that you have the knowledge to be able to be successful in the role. This can take up to one month but is incredibly important in understanding the business and the way they operate. Once a month you will be asked to be on call for a night or weekend to deal with any out of hours escalations. There is an opportunity to earn a yearly performance bonus. The team are very sociable and enjoy nights out and company events throughout the year. The company is located on a local bus route and there is free parking on site. This role is to start immediately dependant on notice periods. Due to the nature of this role, you will be required to complete an online Disclosure and Barring Service (DBS) check. If you would like to find out more, see a detailed job specification and the benefits package then please contact me today. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time