Customer service representative

Cv Library
Crawley
posted 16 days ago
CV-Library.co.uk

Job description:

Customer Service Representative Crawley - GBP24,000 with a GBP2,500 bonus paid yearly A fantastic opportunity is available to work for a culturally centric team based in Crawley who are looking for a Customer Service Representative to join them on a permanent basis. The client is a global business but within the Crawley office they have a real family feel where everyone works together to achieve a common goal. This role has excellent scope for progression whether that be within the team or within the business in other departments. Benefits: Free parking, 34 days holiday including bank holidays, excellent pension, excellent welling support programme and more! This is a fast-paced role so experience within a phone-based environment is key and experience working within an environment when you have to multitask is also key. Responsibilities: * Processing a range of customer orders * Support all stakeholders through the process ordering process and provide efficient aftercare * Dealing with a range of queries from suppliers, clients and customers through email and phone * Working with other departments to ensure the right customer journey is provided * Go over and beyond to provide excellent customer service at all times * Ensure complaints, if they arise are dealt with professionally Experience and skills required: * Experience working within a phone based environment * Experience working within a fast paced environment Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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