Scheduler

Planner / Scheduler Searching for a Planner / Scheduler. You will be reporting to direct delivery manager you will be responsible for the scheduling of work for a team of mobile engineers within a geographical region ensuring jobs are scheduled to mobile team in a timely and workable manner. Working as part of the scheduling planning team, taking responsibility for a geographical region ensuring jobs raised from site via the client call desk and are scheduled to mobile engineering team in a timely way, reacting to urgent jobs as and when they come in to ensure attendance , ensuring mobile team are fully utilised , other admin duties such as planning team holidays. Responsibilities for Planner / Scheduler: Develop a good understanding of the mobile FM team and their delivery of work. Develop a good working relationship with team leader and mobile technicians within your designated region. Ensure good levels of communication are in place between your self and all other team members both by Email and verbally. Have a good understanding of IT systems Excel is a must Vnexus is desirable but will be taught if not. Develop a good knowledge of the skill base and ability of the mobile engineers within your region Ensure jobs are allocated to the mobile team in a timely manner to achieve agreed SLA Ensure daily workable schedule is in place for each engineer your region. Understand the importance of and ensure each engineer has a full daily work schedule Develop a working relationship with the client call desk to promote a team working approach to ensure smooth delivery of services. Have a flexible approach to urgent requests from the client and ensure urgent business critical and HSSE jobs are attended within agreed SLA Manage levels of overdue and on hold jobs for your region and keep to a minimum. Work with team to agree and allocate leave in a planned manner to ensure resource is available to provide expected service levels keeping holiday planner up to date. Assist on other regions to cover holidays / sick leave of other team members when required.. Attend project or meetings when appropriate to understand and appreciate other areas of the Shell delivery team Requirements for Planner / Scheduler: - Experience within Facilities Management is Essential for this role - Level 3 Qualification - Experience within Planning Scheduling - Team Working - People Management - Innovation - Effective Communication - Customer Service Well established and reputable company who are continuously busy and fast growing with an incredible team! What we offer for Planner / Scheduler: - 40 hour week - Start Time: 8am - Weekly Pay - Pay GBP12 to GBP13 P/h If you want to hear more about this Planner / Scheduler role please apply with an up-to-date copy of your CV or contact Victoria Mehmet in our London Office on (phone number removed) or email at (url removed)