Internal sales and bdm support maerchant

We are looking for a positive individual with a sales focus. Previous experience within the industry would be beneficial, however not a necessity. A self-motivated individual with a bubbly personality working within the main sales and logistics office. Provide internal sales and sales support from external BDM rsquo;s. Help maintain the smooth operation of the Saltash office; the role will include, but not be limited to: * Incoming and outgoing customer sales and operations calls. * Sending out of customer quotes. * Liaising with external BDM rsquo;s regarding their customer area and strategy. * Help build sales routes for external BDM rsquo;s through planning software. * Handling customer queries and logistics. * Checking customer quantities and upselling of accessories. * Building and maintaining customer relations. * Managing customer expectations. * Organise full load haulage * Utilize the CRM database to: * Key on sales orders accurately. * Produce associated sales and haulier paperwork. * Charge the customer the agreed pricing. Invoice queries ndash; With the assistance of the internal BDM manager * Answering, investigation and solving customer invoicing queries. Working closely with an external sales team member, to act as a ldquo;Buddy. rdquo; * Research and prospect sales leads through planning software (Barbour) to feed to your buddy. * Sending out and chasing up customer quotes as requested by buddy. * Keep all notes on customer activity via CRM for associated buddy