Administrator

A well-established company based in Burton-on-Trent, are looking for another administrator to join their small team to undertake general administration duties in relation to maintaining membership records and membership services. Roles Responsibilities: * Providing Membership Secretary with administrative support * Maintaining the day-to-day administration of the Membership Department with particular respect to record keeping and liaising with member companies * Administering the association rsquo;s Construction Skills Certification Scheme (CSCS) card service, processing applications and authorising cards to be produced * Keeping member rsquo;s contact details up to date on the CRM system Assisting with scheduling the associations Site Audit Accreditation Scheme audits * Keeping records of members licence and insurance details up to date * Any other duties as designated by the Membership Secretary Personal Specification: * Experience 2 years rsquo; experience working in an office environment * 2 years rsquo; experience of dealing with the public * Experience of Word processing * Experience of customer care and handling customer enquiries * Ability to use PowerPoint, CRM Microsoft dynamics is desirable but not essential * Qualifications Educated to GCSE standard, including Maths and English or equivalent, Grade C or above. Skills and Abilities * Good planning and organisation skills * Numerate, methodical and accurate * Good telephone skills including written and interpersonal skills * Team worker / People person * Flexible, enthusiastic and adaptable to change Other factors: * Ability to work under pressure and to deadlines * Willingness to embrace our company values of Teamwork, Integrity, Responsibility, Excellence, and Service Hours of work: Monday to Friday 9:00am - 5:00pm, 30 minutes for lunch. (hours can be flexible on start and finish time) Salary: GBP23,000 Benefits: Casual dress, free parking, sick pay, 20 days holiday going up 1 day every year up to 25 days