Residential conveyancing case handler

Title: Residential Conveyancing Case Handler Location: Altrincham Salary: GBP24,000 + Bonuses One of our clients is looking for a residential conveyancing case handler to join their team. They are one of the leading law firms in the UK and operate with a modern flexible approach. This is a fun vibrant office, and the position is accompanied by a lot of perks and benefits. This would best suit someone with 12 months experience in a similar role who is looking for a move to a company to stay long term. Duties: - Deal effectively with clients and third parties over the telephone, in written correspondence and occasionally face to face, to provide advice and assistance. - Communicate with clients and third parties on all elements of the conveyancing transaction. - Help with the client journey, managing every aspect of client interaction always ensuring best possible service. - Eliminate client service issues by dealing with any potential complaints as soon as they arise whilst working with the Client Services Manager on formal complaints to ensure they are addressed swiftly. - Own every aspect of the sale process and the purchase process with background technical assistance. - Seek advice on any technical matter as soon as they become apparent. - Prepare the completion packs for the accounts department, to include completion statements and invoices. - Handle exchange of contracts. - Be responsible for completions on the day of completion and post completion formalities. - Adhere to conversion targets and Maximise Fee generation. - Comply with all company policies and procedures ensuring breaches do not occur, should a breach occur, help to rectify. - You will be expected to undertake any other duties required to assist your team should the need arise. Skills: - At least 12 months experience in a similar role running a small case load of straightforward conveyancing transactions. - Strong administrative skills gained in an office environment. - Excellent attention to detail. - Good telephone manner. - Conversant in Microsoft Office Benefits: - 20 days holiday with annual 1 day increment up to 25 days plus bank holidays - Flexible holiday scheme so you can buy/carry over up to 5 days at the end of each year - Death in service cover - Employee Assistance Programme Counselling Service - Contributory Pension - Study Funding - Nursery Fees (salary sacrifice) - Cycle to work (salary sacrifice) - Company cars (salary sacrifice) - Technology (salary sacrifice) - Gym memberships (salary sacrifice) - Free conveyancing for staff and discounts for friends and family - Discount club offering great deals on holidays, insurance, retail, gadgets etc. - Fun break room including pool table/table tennis/darts board - Volunteering scheme - Free eye tests - Relaxed dress code - Hybrid working