Revenues team manager

Description We seek a highly valued Revenues Team Manager for a public sector client in North London. This role is not just a job but a pivotal position that directly manages and develops a team of officers in our arrears team. Your experience in managing and supervising teams will be instrumental in ensuring the maximisation of local taxation collection. Your well-developed influencing skills will guide teams across the revenue service, making you an integral part of our operations. Responsibility Utilise knowledge, skills, and experience within a critical revenue area to maximise income growth while ensuring ethical practices are applied in recovering outstanding sums from residents. Qualification ndash; Essential * GCSE Grade A-C (or equivalent) in English Language and Mathematics. * IRRV technician qualification or higher, or relevant experience with a solid willingness to undertake the qualification within 12 months of commencing the role. * Management or supervisory qualification or equivalent experience. * Advanced ndash;Microsoft Office, Word, Excel, Outlook, PowerPoint, and Social Media. Essential - Skills, Abilities Experience * Proven track record of management or supervisory experience within a Revenue environment, demonstrating the ability to handle the role #39;s responsibilities. * Council Tax and NNDR Knowledge is essential. * Extensive experience and knowledge of local taxation law and practice (particularly recovery). * Excellent communication and customer service skills. * Ability to work well as part of a team and on your initiative. * Ability to work with high accuracy and attention to detail. * Ability to lead, manage and coordinate a team to achieve service objectives. * Proficient in the use of ICT, including Microsoft applications. * Commitment to preventing, detecting, and deterring fraud. * Commitment to the delivery of a customer-focused service. * An accurate and systematic approach to work. * Ability to cope with a high-volume, pressurised environment where customers are often under a high degree of personal and financial stress. * A flexible approach to changes in procedures, processes, locations, and day-to-day office duties. * Please note that you will work in a supportive environment where your well-being and professional growth are not just words but our top priorities. We believe that a happy and growing team is a successful team. Essential Compliance Requirements * Two Years of References. * The application includes pre-engagement screening, which is mandatory for this role. Diamond Blaque is an equal-opportunity employer. Diamond Blaque is acting as an employment agency for this vacancy