Storage and platform infrastructure engineer

Storage and Platform Infrastructure Engineer A fantastic opportunity to work with one of our key clients as a Storage and Platform Engineer. Location: Hybrid working - Office location is Cambridge / London Salary: GBP37,000 - GBP43,000 plus overtime and benefits Perks: 30 days holiday + bank holidays Role description: Provide a range of infrastructure solutions, prioritising tasks to meet agreed service levels. Document results and escalate issues when necessary. Implement, maintain, and improve systems and services according to ICT architecture and governance standards. Utilize designated monitoring tools to track system performance and report any issues to the Lead Technical Analyst before resolving them. Adhere to operational standards and suggest system modifications when appropriate. Collaborate with various IT teams to deliver well-designed and supported IT services. Follow established procedures for handling requests and managing incidents, ensuring top-notch customer service. Investigate and resolve complex issues, serving as an escalation point for other team members. Offer technical expertise in resolving major incidents and problems, documenting solutions for future reference. Skills / Qualifications required: Degree or equivalent and relevant professional qualification. Proficient in computer systems and software with Windows, VMWare Active Directory. Knowledge of Nutanix is highly advantageous. Hands-on experience with desktop and application virtualization in corporate settings. Skilled in deploying and configuring end-user devices on a large scale in centralized environments. Proficient in securing end-user devices using malware prevention tools. Experienced in supervising the daily tasks of technical personnel. Familiarity with installation and administration of Microsoft end-user operating systems. Understanding of popular end-user application suites. Proficiency in application packaging and virtualization utilizing technologies like Microsoft App-V and System Centre Configuration Manager (SCCM), or equivalent. Knowledge of desktop virtualization using VMware vSphere or similar technologies. Competent in utilizing capacity and performance monitoring tools and interpreting their data. Awareness of relevant information technology legislation. Please apply by sending your applications to (url removed) Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our and for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU