Customer service administrator

Our client, an exciting business based in Spalding is looking to recruit a Customer Service Assistant/Administrator with SAP experience on a permanent contract. Hours - 8.15 am to 5.00 pm Monday to Thursday and 08.15 - 2.30 Friday on a rota. Overview - To provide an excellent service to customers processing sales orders for nominated customers and provide a proactive delivery monitoring service and supporting administrative tasks MAIN RESPONSIBILITIES AND TASKS bull; To be a key point of contact for nominated customers providing a complete service in relation to their orders and deliveries which will include: bull; Process sales orders bull; Liaise with suppliers, i.e., cold stores and the factories, to ensure customer deliveries are on time and accurate bull; Organise the delivery and haulage methods to ensure best value bull; Undertake any general office related duties as required by the business manager bull; Create Pre-Advices for cold stores/inloads bull; Match Good In receipts and book stocks into system bull; Update stocks bull; Administration of Chep pallets account bull; Update weekly reports for specific customers As with all roles in the company, you are required to undertake any other duties that are reasonably requested by the Directors. You are required to comply with all company policies and procedures as outlined in your contract and handbook. SKILLS, EXPERIENCE AND QUALIFICATIONS bull; Customer service experience in a similar business bull; Qualifications at level 3 or above or equivalent level of experience bull; Excellent IT skills bull; Accurate data inputting and ability to interpret figures PERSONAL QUALITIES bull; Professional attitude to work bull; Hardworking bull; Confident bull; Excellent communication skills bull; Able to relate to all level of customers bull; Flexible approach to work tasks and hours bull; Common sense bull; Positive attitude bull; Confidentiality, trust, loyalty and commitment bull; Personal drive to lsquo;go the extra mile rsquo; bull; Hands-on, practical approach bull; Team player