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As the initial point of contacts for all visitors to a company, receptionists play a major role in making the first impression right. While being a gracious host, a receptionist should be tactful, intelligent and well-informed. She should have this ability to kill with kindness, stay calm under pressure situations, prioritize tasks and deal with individual egos. Bringing so many contrasting qualities together is no easy feat. That is exactly why finding a good receptionist is often a difficult task. In fact, receptionists are the 9th most difficult job positions to fill in the UK, according to...
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