Administrators

An exciting opportunity has arisen for a well-motivated individual to join The Christie NHS Foundation Trust as an Administrator. The successful candidate will be working on an exciting Trust-wide project to validate patient pathways as part of a new waiting list initiative and then moving on to support a range of teams across the organisation. This is full time, permanent post working core hours Monday- Friday. We are open to discussing flexible working options. You will be enthusiastic, flexible, willing to learn, eager to play an effective part in a busy team environment and be able to use your own initiative. You will need to have experience of working within administration and ideally have worked within a healthcare environment with knowledge of healthcare systems and medical terminology. When applying for this position, please refer to the person specification and demonstrate within your application form how you meet the criteria, providing examples where possible. Validating patient pathways on ‘open referrals’ as part of a Trust-wide project, often escalating or liaising with Medical Secretaries and/or Clinicians Using PAS system to action or close open referrals where necessary Type clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time/ targets and ensure that office instructions are followed/ referred to the PA/Medical Secretary as appropriate To carry out discharge process for patients who have been discharged from the service Ensure accurate input of patient details when entering data on to information databases and Patient Administration System (Careflow), including routine use of case note tracking system. Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature. Appropriately disseminate a variety of correspondence/ documentation, some of which is highly confidential. Actioning electronic outcome forms by booking in next appointments as appropriate and liaise with internal and external departments to arrange clinical investigations/procedures Liaise with staff at all levels both internally and externally Closely liaise with Clinic Managers and PA/Medical Secretaries to ensure new patient referrals are registered on Careflow, triaged, and subsequently appointed in accordance with clinical instructions. The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK. SPECIFIC DUTIES AND RESPONSIBILITIES: Validating patient pathways on ‘open referrals’ as part of a Trust-wide project, often escalating or liaising with Medical Secretaries and/or Clinicians Using PAS system to action or close open referrals where necessary. Typing of clinical correspondence, treatment summaries and annotations, ensuring compliance with turnaround time / targets with the use of the digital dictation system. Ensure accurate input of patient details when entering data on to information databases and patient administration system. Ensure accurate tracking in and out of notes and scanning of documents on to the patient administration system Appropriately disseminate a variety of correspondence/documentation, some of which is highly confidential Deal professionally with phone calls from relatives/patients, which could be emotional and of a sensitive nature Provide data to the Information Department as required. Completion of diagnosis and staging proforma. Liaise with internal and external departments to arrange clinical investigations/procedures. Liaise with staff at all levels both internally and externally Filing/scanning of correspondence and test results in to patient case notes and tracking in and out of patients notes from clinic Contribute to the training of new members of staff within a given area as required. ADDITIONAL REQUIREMENTS Follow risk management procedures at all times including the identification, assessment and management of risk within the division To abide by all Trust policies and Procedures To be responsible for own professional /personal development, including participating in ongoing appraisal and personal development planning This job description is not intended to be exhaustive but reflects the main responsibilities of the post holder. Other duties may be required from time to time, which are commensurate with the grade of the post. This job description is subject to regular review and appropriate modification.