Cleaning administrator manchester office

Purpose of the Role This role will provide support to the Associate Director of Cleaning Operations, FM+ Service Delivery and the cleaning Area Management team. The main purpose of the role will support the efficient delivery of the cleaning services across the portfolio to ensure that a focus can be maintained by the operational team on delivering a high quality of service for the benefit of clients and tenants. Key Responsibilities Creation and updating of ISO9001 documentation, including assignment instructions and standard operating procedures for sites. Updating of Risk Assessments and COSHH assessments [H S experience not required, admin function only] Cost model support and supplier quote collation for inclusion in tenders. Admin support for new site mobilisations. Asset management, collating usage and stats. Business proposals formatting content. Site roadmap collation Timegate set up support Site training collation Processing BICs / LTP Ordering of uniform and equipment Support with rosters including building of rosters if required Managing the bench team including allocation of shifts Liaison with clients in relation to bench team deployment and resolutions filling shifts due to absence Supporting with welfare calls Liaison with the National Operations Centre Support with creating and maintaining spreadsheets, powerpoint presentations and other documentation Working with other administrators in the division as required Preparation of agendas for meetings and typing up of minutes Maintaining manual and electronic files as required Assist with set up handover of properties including Timegate requirements Reconciliation of ad hoc hours if required Be familiar with the internal systems and ensure files within these systems are maintained and up to date. As a member of the Savills team, liaise with all management, technical and administration staff as required. Attend internal training courses and identify individual training needs Answering phones and dealing with enquiries or taking messages Support with copy typing including updating or producing schedules, presentations, pitches etc. Run relevant reports and collate information as required Undertake specific projects as requested Any other reasonable requests Skills, Knowledge and Experience Technical experience: Must be computer literate in Microsoft Excel, Word Outlook. Timegate and PowerPoint experience – advantageous Skills and Knowledge Previous experience in an administrative capacity Good organisational and co-ordination skills Good verbal and written communication skills with a positive attitude and attention to detail Excellent time management Ability to multitask and to work accurately and effectively under pressure Must understand the principles and practice of client care Ability to work in a team and understand team dynamics Experience in the cleaning sector beneficial Working Hours - Mon-Fri 09:00 to 17:30 Please see our Benefits Booklet for more information.