Insurance administrator

Overview: Location: Hybrid; Home/ Lookers House, Altrincham, Manchester Working hours: 37.5; Monday- Friday: 09:00- 17:00 Salary: £24,000- £28,000 (dependent upon experience) Janet Turk (Head of Corporate Insurance) is on the hunt for a ‘Insurance Administrator’ to come and join her well established team. Working alongside an Insurance Advisor and a fellow Insurance Administrator, within this role you will be responsible for supporting in the delivery of a fit for purpose insurance claims and information service group wide. Responsibilities: Processing motor claims accurately and promptly including, recording all claims using our bespoke insurance database Liaising with Lookers as well as external repair centers, ensuring that all vehicles are repaired at agreed insurer rates Receiving enquiries from our motor insurers where a third-party motor claim has been submitted direct as well as requesting a completed motor vehicle accident form Liaising with insurers, loss adjusters, solicitors, customers, and Lookers colleagues at all levels to acquire information Running and reviewing computer reports to identify claims not yet settled as well as instructing/chasing outstanding motor engineering inspections Keeping accurate records in regard to our motor own damage aggregate position Producing motor claims history letters for colleagues who have been provided with a company vehicle as part of their employment terms and conditions Producing letters and supporting documentation for colleagues who have requested permission to take their company insured vehicle overseas for holiday purposes Liaising with colleagues/customers in relation to recovery of own damage repair costs/losses from at fault third parties Liaising with external solicitors who will produce court claim documentation Qualifications: We are on the hunt for a candidate who has first class administrative experience. Have you previously worked as an administrator within the insurance sector and can demonstrate detailed knowledge of motor insurance as well as broad experience when it comes to different aspects of insurance claim handling? That’s extra ticks for you and we would love to hear from you! To be successful within this role it is essential that you’re able to demonstrate excellent organisational skills as well as strong communication abilities, does communicating with a variety of stakeholders come second nature to you? We are looking for an independent worker who can also flex and work as part of a team, it is essential that you see the importance of building relationships. You must also be able to prioritise your workload as well as use your own initiative to come up with creative solutions. Could you be the ‘Insurance Administrator’ we are looking for? This could you be your opportunity to join the fast lane with a career at Lookers! About us: Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus; Enhanced holidays that increase with service Eligibility to join one of our car schemes Critical illness cover after 2 years and Life Assurance Smart Health - free access to support 24 hours a day, 365 days a year Enhanced paid maternity, paternity and adoption leave For some roles a company car and additional earning potential through commission or bonus We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for? Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role and responsibilities, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.