Assistant property manager

Position: Assistant Property Manager Location: Homebased/Colchester Working Hours: 09:00 ndash; 17:30, Monday - Friday Salary: GBP22,000 - GBP25,000 About EWS Property Management: Formed in 1990, EWS Property Management provide residential management services across the East of England. EWS are proud to comply with all RICS Service Charge Codes of Conduct and industry best practice. All our specialist teams provide a range of unique services, in which many individuals have achieved Academic Recognition. Our teams receive regular training and development opportunities and are encouraged to stay up to date with development and industry legislation. EWS Property Management is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The Assistant Property Manager is responsible for the day-to-day management of a portfolio of developments across East Anglia together with assisting Senior Property Managers on a range of large schemes. As an Assistant Property Manager at EWS you will have the opportunity to work with a diverse portfolio of properties and gain valuable exposure to all aspects of property management, with a focus on arranging maintenance works. We provide ongoing training and support to help you develop your skills and progress in your career. Key responsibilities and tasks include: To effectively manage all maintenance request, including raising purchase orders, sourcing and monitoring contractors as necessary, ensuring that works are of suitable quality and cost effective. Source, Appoint and Manage competent trade persons to undertake works across the portfolio. To ensure all works undertaken by contractors are of suitable quality and cost effective. Responding to customer queries via Telephone, Email and Letters To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required. Ensuring development information is produced and distributed as necessary. Work with customer formed groups such as RA rsquo;s, RMC rsquo;s, RTM etc. Ensuring Customer complaints are resolved effectively. To carry out development inspections as necessary and to ensure EWS rsquo; management responsibilities are met. To liaise with our Accounts department to ensure accurate financial management of the development. To ensure all Health Safety and Industry legislation is adhered to. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: At least 1yrs experience in the property sector. AIRPM desirable (must be willing to work towards this qualification). Some knowledge of leasehold management would be advantageous. A proven track record in customer services including stakeholder management. Must have intermediate computer skills in Microsoft packages. Excellent levels of English both Oral and Written. Effective negotiation and client handling skills. Self-motivated, enthusiastic, and able to organise/prioritise own workload. A full UK driving license. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit EWS Property Management on or our . If you have questions or would like more details, you can contact our recruitment team at (phone number removed), quoting the reference number #LI-EJ1