Operations delivery manager

Based across Stratford / St Pancras GBP40,000 to GBP45,000 Clean environments make people happier We are looking for an Operations Delivery Manager to manage the service delivery of a large transport contract based across two sites in London. You rsquo;ll be managing a team of 4 Duty Managers and 2 Team Leaders to ensure cleaning standards are met and maintained to the highest level. No two days will be the same. When you rsquo;re dealing with people there rsquo;s never a dull moment, and you rsquo;ll use your strong interpersonal skills to support and develop your team. As Operations Delivery Manager, you rsquo;ll be: Ensuring train presentation locations performs in line with agreed performance indicators and budgetary levels Carrying out performance management of staff in conjunction with the Account Lead. Overseeing and monitor the performance of cleaning staff in line with specification and RAMS, Planning and ensuring that cover for all areas of the train plan, in line with budgets Carrying out internal audits to ensure that the cleaning standards are at the appropriate level at both sites. Proactively looking at production plans and identify high priority areas to clean while maintaining flexibility in delivery.As Operations Delivery Manager, you rsquo;ll have: Excellent customer service and people management skills Experience within a similar transport related cleaning management role is preferred Strong leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level Working knowledge of Health and Safety systems in the cleaning industry Passionate, flexible, trustworthy, innovative and the ability to work to tight timescalesWhat we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. The good stuff We are employee-owned, making you a beneficiary of our future success Two paid volunteering days annually ndash; from beach cleans to supporting your local community. You choose hellip; More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development apprenticeship opportunities to grow and progress your career Our Mosaic committee Mental Health First Aiders leading the change on all things Wellbeing, Diversity Inclusion at Churchill All year-round recognition and annual awards programme to thank our shining starsOur commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We rsquo;re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We rsquo;re happy to help.. Qualifications: Key Qualifications BICS IOSH - Managing Safety Keywords: Operations Delivery ManagerTrain Presentation ManagerLondon St PancrasStratfordFacilities Management