General manager

NEW GENERAL MANAGER JOB Reading, Berkshire 60K BASIC, 80K OTE + COMPANY BENEFITS A new opportunity has arisen to join the business as a General Manager / GM at our clients site close in Reading. You will manage and control the efficient running of our aftersales site rsquo;s, supporting and developing the staff whilst continuing to improve customer satisfaction and deliver the highest standards of service. Duties of the General Manager / GM : * Identify opportunities to improve processes and ensure that all KPIs and financial measures are achieved in line with agreed performance levels * Communicate carefully and appropriately to attain all company goals and to delight our customers whilst constantly looking for business opportunities for the company. * Responsible for the day to day site management including P L, budget and KPIs, parts department and administration. * Comply with all dealership and company quality/environmental standards and processes. * Management and control of all WIP, warranty, contracts and debtors. * Ensure the service team receive all necessary training so that customers continue to receive the highest standard of service. * Maintain and build positive working relationships with customers and ensure deadlines are met * Ensure that both branches are fully compliant with all health and safety measures and operate within the guidelines set out in the company health and safety policy. * Seek opportunities to identify and implement improvements to operational work practices and processes into service department * To build an effective team with a positive attitude in line with the company values What we require from the General Manager / GM : * Previous experience within a General Manager / Aftersales Manager position in the motor trade * An in depth understanding of aftersales departments * Lead by example act as a role model for employees to follow. * Set and achieve high personal standards of work. * Proven experience at managing * Be friendly, approachable and a team-player with a positive attitude * Continually seek out opportunities to promote the company and attract more customers. Hours will be what the business require. To apply for my General Manager / GM role please get in touch with Katy at YOLO Recruitment via email, text, WhatsApp or call me at anytime