Sales consultant

Job role: Sales Consultant Location: Sunbury-On-Thames Salary:GBP27,500 We are looking for a smart, hard-working, self- starting, motivated and gregarious individual who desires to be part of a fast-growing, professional, award-winning team. Working within a dedicated and hard-working team, you can work with intelligent, talented and driven people. Being part of a tight-knit team will mean you can have an immediate impact and be highly visible to Senior Management. This represents a fantastic opportunity for the right individual to grow and develop within the business, progressing their career over the medium to long term. You will be gaining skills in a unique industry. You will have a key role in meeting client needs, delivering a high level of service, and responding to new enquiries to drive sales and overall store Key duties will include: * Customer Assistance: Assisting customers with inquiries, product information, and purchase decisions. * Sales: Promoting and selling products or services to meet or exceed sales targets. * Problem Resolution: Resolving customer complaints, concerns, or issues promptly and satisfactorily. * Product Knowledge: Maintaining up-to-date knowledge about the products or services offered. * Cross-selling and Upselling: identifying opportunities to recommend additional products or services to customers. Key duties will include (Continued) * Communication: Effective communication with customers through various channels, such as phone, email, or in-person. * Documentation: Keeping records of customer interactions and transactions. * Feedback Collection: Gathering feedback from customers to improve products or services and reporting it to management. * Team Collaboration: Collaborating with colleagues and team members to ensure a seamless customer experience. * Adherence to Policies: Following company policies and procedures, including those related to sales techniques and customer service. * Act in good faith to the business and your colleagues always Your Skill Set You will need to have existing experience at this level in retail/sales or customer service/customer care. Telesales experience would be a major advantage. In addition, you will be: * Self-motivated, self-starting and hard working * Competent with MS Office * Strong communication and interpersonal skills * Bright, positive and enthusiastic * Experienced at consultative sales and delivering first-class customer service * Literate and numerate The successful candidate will also live within 30 minutes of the store. Previous experience in telesales, consultative sales and/or customer service is essential. Benefits * SC: 31/32K OTE * 25 holiday days + bank holidays, including bonus days * Birthday day off * Perkbox employee perk platform * Medicash health plan * Champion on month * Champion of year * Team night outs * Pension up to 3% contributions * LTIP Scheme (long-term incentive place) * Christmas and New Year #39;s shutdown (taken from holiday entitlement) * Career development #CPProfessional The Recruitment Co. is an equal opportunities employer and we #39;re committed to diversity and inclusion in the workplace