Depot operations coordinator

Depot Operations Coordinator Location Telford Salary GBP29000 - GBP30000 per annum Full time Seasonal work so could be start of 6am in peak and 8am Off peak 5pm finish time with some Sat AM work Job Description To meet highly professional standards of distribution and safe operating procedures within local depot To provide the highest level of customer service To develop, coordinate all members of local depot in line with company policies and SOP rsquo;s Duties Carry out all administration in relation to processing orders, ensuring accurate accounting, documentation and according to company processes and procedures. Liaise closely with distribution and sales teams to ensure customer service levels are delivered Deal with any lsquo;trade counter rsquo; enquiries and associated cash sales Support in ensuring availability of company stock holding Ensure supplies are distributed promptly and efficiently and that all transactions are permissible and within the requirements of Finance, BASIS, Poisons regulations etc. Carry out loading and unloading (physical manual handling) as required Ensures smooth operation of depot including compliance with all legislation (e.g., but not exhaustive ndash; Poisons regulations, Health safety at Work Act, Fire Regulations, VOSA, BASIS Maintain appropriate accounting and reporting procedures in relation to all company monies and stock Ensure security of company cash, stock and property. Organise and coordinate the daily workload Arrange and carry out appropriate training with team members as necessary Ensure effective communication both in relation to local depot team, broader distribution team and local commercial team Carry out all administration required Deal with telephone and customer facing enquiries Ensure high standards and values at all times within the office Carry out any other duties reasonably requested by the Depot Supervisor, Regional Supply Manager and National Supply Manager, and within the remit of depot duties. Required Ability to work within budgeted parameters Effective distribution across the area Accurate cash, stock and property records Compliance with all legislation Up to date knowledge of product availability Effective communication and team working High levels of customer satisfaction Responsible for Responsible for delivering customer satisfaction Responsible for all activities undertaken in depot Key relationships Regional Supply Manager National Supply Manager Local Depot Team Local sales Team Central admin teams Customers Person profile Organisational Capabilities Knowledge of product storage solutions Knowledge of local area and appropriate routes Knowledge of agrochemicals Customer focused approach Communication and influencing skills IT literate Ability to work as part of self-managed team Innovative approach, promotes sharing of best practice Relevant Experience Warehousing experience Transport regulations/ADR Customer Service Supervisory skills Farming/agriculture (desirable) Qualifications Storekeeper qualification Forklift truck license (s) Driving license Minimum GCSE level or equivalent (essential) Required personal abilities Customer Focus Communication Team working Problem Solving and Decision Making Results Driven Leading Change Leadership People Management Self-Management and Personal Development Necessary personal attributes Maintains personal motivation when faced with setbacks Excellent interpersonal skills Can do attitude, demonstrates tenacity through personal drive and determination People centric Please apply with your CV in the first instance. Wright Staff are acting as an employment business in relation to this vacancy