Customer service administrator

Customer Service Administrator ndash; If you are a motivated individual with strong administrative skills this could be the next role for you! Spider is working on behalf of a Transport Company, who are looking to recruit an experienced Customer Service Administrator based at their premises in Thetford, Norfolk. Fantastic company benefits include: Competitive salary: GBP27000 - GBP33,000 per annum dependent on experience. Holiday: 25 days holiday plus 8 bank holidays. Pension: company pension scheme available. Employee extras such as: private healthcare cover, on-site parking, job security with a full-time permanent role. About the role: As a Customer Service Administrator, you will be responsible for providing administrative support and ensuring the smooth operation of their busy transport office. The role is office based and you will be working Monday to Friday from 11:00 am ndash; 19:00pm on a full-time basis. Main duties and responsibilities: Communicating efficiently with customers, network members and drivers Organising and managing multiple accounts Dealing with customer queries on the phone and by email Maintaining and updating data in electronic databases Ensuring accuracy with customer communication and recording of information Streamlining processes and making sure of smooth operations in the office About you: The ideal candidate will have excellent organisational skills, strong attention to detail, be able to work as part of a team, and can multitask effectively. It is essential that you have previous customer service experience and understand office procedures and principles. As well as this, strong communication skills and telephone etiquette are required for this role. We would love to hear why you are motivated to apply and how your skills and experience make you suitable for this role. No recruitment agencies, please Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional Keywords: administrator, customer service, transport, office support, parcel delivery, admin, delivery This vacancy is being advertised and handled through Spider. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application