1st line support

ICT Manager Job Type: Full-time, Hybrid (2 days in the office) Location: Nottingham Salary: GBP51k - GBP55kAn exciting opportunity has arisen for a skilled ICT Manager to lead a dynamic ICT team within a forward-thinking organisation in Nottingham. The role is hybrid, requiring two days a week in the office, and offers a competitive salary. The successful candidate will ensure the ICT team has the necessary skills and resources to deliver a first-class service to users and will be responsible for overseeing the ICT Service Desk, Infrastructure team, and ICT project support. Day to day of the role: Lead and develop a high-performing ICT team, providing direction and resources for exceptional service delivery. Drive improvements in customer experience and operational efficiency through the adoption of emerging technologies. Manage ICT contract procurement processes and maintain a thorough understanding of equality issues in employment and service provision. Exhibit strong leadership qualities, including team development, communication, and motivational skills. Work autonomously while leading the team and influencing senior management. Negotiate with internal customers and external suppliers to achieve organisational goals. Required Skills Qualifications: Significant experience managing an integrated ICT function at a senior level within a complex organisation. Financial management skills, including budgeting, procurement, and contract management. Ability to present complex technical proposals to a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. Opportunity to lead innovative projects and make a significant impact. Be part of an organisation that values innovation and trust.If you are motivated by challenge and wish to join a team that fosters growth and innovation, please apply online today with your updated CV and a cover letter detailing your suitability for the ICT Manager role