Planner scheduler housing repairs

Planners Scheduler/ Call Handlers required to work with leading Worcester based housing association. My client is looking for experienced an call handler/ Scheduler and Planner to work within their in house maintenance team. Work will invlove taking calls, data entry and speaking with tenants and their inhouse tradesman team. This is a key role you will be working as part of a highly motivated team planning planned and reactive maintenance work for our customers. Our team of Work Planners are central to our drive to deliver great customer service and #39;right first time #39; repairs and installations. This is a Part Time role working 20 hours a week Monday, Friday 8:00-16:30, Thursday 12:30-16:30. Start date: ASAP Duration/ Contract type: Permament Position Hours: Monday, Friday 8:00-16:30, Thursday 12:30-16:30. Pay: GBP15,268 plus excellent benefits Role: Responsible for planning an operational multi-skill trades workforce, maintaining contact with field teams, and liaising with customers, you will need to be highly organised, approachable, and a confident communicator. It is a busy role, juggling different priorities and you will need to remain calm under pressure, think on your feet and be able to work on your own initiative. But this won #39;t phase you as you will excel in organising the engineers and scheduling property maintenance and repairs. You will also have the support of a great team around you. Location: This role is home based working, however you will required to travel to the clients birmingham and worcester offices at times for montly meetings. Requirements: The ideal candidate would have previous experience within scheduling work and talking to a range of customers. Previous similar experience an relevant job is acceptable. Ideally good IT knowledge and communication skills. Interested? Call Sam Hayes on (phone number removed) or email (url removed)