Customer support agent

Job Opportunity: Customer Support Agent (Temp to Perm) #x1F31F; Location: Bridgnorth, Shropshire Hours: 8:30 AM - 5:00 PM, Monday to Thursday (40 hours per week) Immediate Start! Are you an enthusiastic and proactive individual looking to join a dynamic team? Our client, a rapidly expanding company based in Bridgnorth, Shropshire, is seeking a Customer Support Agent to join their vibrant team. This is a temporary role with the potential for permanent placement, offering an exciting opportunity for growth and development. Key Responsibilities: Place phone calls to potential customers Generate between 8-10 sales appointments each week Follow up with customers to ensure satisfaction and gather feedback Update CRM system with accurate and detailed information Utilize Excel and Word proficiently for various tasks Previous experience in customer service and phone-based communication is preferredRequirements: Excellent communication skills, both verbal and written Strong interpersonal skills and ability to build rapport with customers Proficiency in Microsoft Excel and Word Previous experience in customer service or sales roles is desirable Ability to work independently and as part of a team Positive attitude and willingness to learnBenefits: Competitive hourly rate with the potential for permanent placement Opportunity for growth and advancement within the company Supportive and inclusive work environment Immediate start availableIf you are a motivated individual with a passion for customer service and sales, don #39;t miss out on this exciting opportunity! Join our client #39;s dynamic team and contribute to their continued success. Apply now with your updated CV