Duty manager

Are you ready to embark on an exciting journey where every day brings new challenges? We`re seeking a proactive individual with exceptional problem-solving skills and previous experience across all hotel departments to join us as Duty Manager. Role Overview: As a Duty Manager, you`ll play a vital role in our management team. From supervising day-to-day operations to resolving issues and ensuring exceptional guest experiences, your versatility and warm and welcoming attitude will be invaluable. You`ll thrive in a customer-facing role, embodying confidence and professionalism while maintaining a welcoming atmosphere for our guests. Why Join Us? We`re passionate about what we do and committed to nurturing a team of individuals who share our dedication to excellence. Joining our team means embracing opportunities for growth, enjoying a range of benefits, and being part of a supportive environment where your contributions are celebrated. Benefits Include: Flexible access to earned salary financial coaching Paid day off for your birthday 24/7 Employee Assistance Programme for you and your family Rewards for exceptional service Employee appreciation events Accommodation and F B discounts Training and development opportunities What We`re Looking For: Minimum 1 year of supervisory or junior management experience in a quality hotel Excellent interpersonal and communication skills Customer-focused with a keen attention to detail Proficiency in Microsoft Office and hotel management software Knowledge of health and safety regulations Personal Licence and First Aid certification Flexibility to work a varied schedule, including weekends and holidays Responsibilities Include: Providing exceptional customer service and ensuring guest satisfaction Supporting all hotel departments to maintain smooth operations Ensuring the safety and security of guests and employees Undertaking ad hoc projects as assigned Continuously learning and promoting hotel services and amenities Note: On-site staff car parking is unavailable, but bicycle storage and convenient access to local transportation are provided. If you`re ready to make a difference and elevate guest experiences with us, apply now to join the team