Customer support coordinator

Customer Support Coordinator | Telford | 12-month FTC |GBP24,000pa |Enhanced Benefits Package Are you an experienced Sales Administrator / Customer Support Coordinator with experience within the Manufacturing industry seeking a new role with a reputable company? The Company An award-winning Manufacturing company who are looking to recruit into their Customer Support team to cover maternity, initially on a 12 month FTC. Joining a medium sized team of experienced colleagues, you will benefit from the support of your Manager and peers with regards to training and on-boarding. Although this role is initially a FTC, as the business continues to grow there is a possibility of this role becoming permanent after your FTC ends. The Opportunity * Taking inbound calls from Customers regarding their orders, ensuring any complaints or queries are handled effectively. * Forecasting of customer requirements, communicating demands with the relevant internal teams to ensure supply chain functions run smoothly. * Working closely with the Account Managers to ensure Customer satisfaction levels are retained * Processing sales orders accurately on SAP. * Monday ndash; Friday, 8:45-5pm What rsquo;s In It For You? * 25 days holiday + stats + your birthday off! * 37.5 hour working week * Health and wellness scheme For further information please contact Lydia Johnson at Seymour John Ltd By responding, we will register you as a candidate with Seymour John Limited. To understand how we will use your personal data, please read the Privacy Policy on our website