Freight forwarding customer services operator

Our Client is an International Freight Forwarding company providing international and logistical needs from 3PL to sea, road and air freight. Due to increased global growth, they are looking to appoint a Freight Forwarding Customer Services Operator to join their team in Staffordshire . You will be responsible for supporting the Customer Services and Freight Forwarding Manager on a day:to:day basis. Freight Forwarding Customer Services Operator duties include: * Ensure customer Bookings are accurately taken and entered into operations system, International, National, and cross trade * Booking deliveries in with customers * Liaising with suppliers / Origin Offices * Build strong relationships with customers * Invoicing and administration * Ensure bookings made with Origin office * Aid Credit Controllers with the collection of overdue payments from suppliers or clients Skills, Experience and Competencies required from the Freight Forwarding Customer Services Operator: * Have good understanding of logistics processes and procedures. * Be able to prioritise own workload but also be able to work as part of a team. * Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems. * Have excellent communication skills over the telephone and e:mail. * Have experience with Excel reporting. * Have good team working skills. Youll be organised by nature and will thrive in a fast paced and dynamic atmosphere , having excellent attention to detail skills, as well as being good with numbers and a confident communicator are imperative attributes. In return, the successful Freight Forwarding Customer Services Operator will receive a competitive salary and benefits package. Apply If this Freight Forwarding Customer Services Operator vacancy is something you would like to know more about, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what youre looking for and well do our best to assist. * T and Cs apply. the office for more information. Please note: : We do not advertise all of our vacancies as some are highly confidential. Therefore, please either submit your CV to us directly or Apply in complete confidence. We have also setup a contacts list for candidates to join to be made aware of all relevant jobs to them. If this sounds of interest, then please get in contact with us via our website and send us your CV so that we can make sure you receive relevant updates on our latest vacancies.