Key account manager

Main activities: Customers: -Be the point of contact for Gardner Group #39;s supply to its key account customers. -Represent Gardner at our customers, represent our customers at Gardner. -Have a detailed knowledge of the organization, needs and requirements of our customers to be able to share it internally with Gardner members, and vice versa. -Be responsible for understanding market share in key accounts and developing plus achieving a sales and marketing plan and budget for these key accounts. -Develop Gardner #39;s business portfolio with its customers in line with its strategy. -Influence the industrial and technical choices within Gardner to better meet the expectations of our customers. -Participate in customer reviews such as BR (Business Reviews), PRM (Programme Review Meetings), hellip; Tenders: -Obtain new call for tenders in line with Gardner #39;s industrial and commercial strategy. -Organize, instruct, and prepare responses to call for tenders in accordance with Gardner #39;s internal processes. -Present to the customers the industrial, technical, and commercial part of the offers. -Ensure the follow-up of offers, negotiate, provide the necessary answers to ensure award and closure of the contract and associated industrialisation. Contract execution: -Ensure that the conditions of existing contracts with the customers are respected. -Identify all extra and non-contractual activities carried out internally by the operational teams to promote them to customers (modifications of definition, additional requests, delays penalizing our production lines, etc.). -Participate in the establishment of sales budgets for Gardner sites and group sales forecasts. -Actively support of new industrializations until the transfer to series by communicating with customers and helping the leading the production sites. -Ensure the adequacy, in terms of profitability, Non-recurring cost and cash flow, with their impacts on the P L, of the programs with the business cases which will have been used for the submission of the offers. -Provide support to the Programs on operational matters (operational performance of OTD deliveries and OQD quality, late orders) when necessary. Various : -Assist other members of the business development department, in various data analysis and interpretation tasks, ensuring that the department achieves its objectives. -Develop the relationship with the other departments that are closely involved in these activities: costing, legal, programs, purchasing, production sites, etc. Business skills required: * Full use of Office software: Word, Excel, Power point * To know: * the aerospace industry (market, competition, etc.) * aerostructure manufacturing techniques (machining soft/hard metals, fabrication, assemblies) * the principles of commercial law * the financial analysis of an offer and the construction of a business plan * the associated sales and negotiation techniques * the principles of business management * Read and interpret manufacturing standards/specifications, drawings and models * Prospect new customers * Build responses to calls for tenders * Have already worked on ASR type documentation * Analyse commercial and financial results * Negotiate contracts including technical, financial and legal characteristics * Work to very short deadlines, be results oriented Soft skills required: * An effective and convincing speaker * Respectful and empathetic * Autonomous, also able to work in a team and take initiatives * Detail-oriented and able to analyse and present information in a clear and concise manner * Rigorous and conscientious in his work * Mobile and flexible to travel for short periods * Integrating well into a team with the spirit of the group prevailing over the individual spirit Various: * University degree required at Bac+5 level (Business or Engineering School) * Successful minimum experience of 5 years in a similar role and in the aerospace industry