Sales engineer electrical

Job Description Specification Title: Sales Engineer Reporting to: Sales Director Reportees: None Job Overview The Internal Sales Engineer is the initial technical resource for the company and is responsible for actively driving and managing the ldquo;application evaluation rdquo; stage of the sales process. The role operates as a bridge between Customers and Contracts/Engineering teams, demonstrating a comprehensive understanding of the products. A key member of the Sales team you will build close relationships with our customers in dealing with technical sales enquiries, producing accurate and competitive quotes and being able to source solutions to meet their needs. Responsibilities bull; Processing customer enquiries, which will involve: - Initial customer contact via telephone, email, face and face to face - Managing and understanding and interpreting customer requirements - Producing designs and costed solutions to satisfy these requirements, whilst maximising the benefit for the company - Production of quotations/tenders in a timely, clear, detailed and accurate manner. - Follow up quotations in a timely manner to secure profitable orders bull; Maintain expert level of product knowledge and applications. bull; Provide pre-sales technical expertise and product education to new and existing customers bull; Ensuring orders are processed quickly and that information allowing for design and manufacturing is passed to the relevant department bull; Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly bull; Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity bull; Pursue new business opportunities bull; Occasional site and customer visits bull; Supporting the Contracts, Engineering and Production departments bull; Building relationships with customers and potential customers to understand their requirements. Location bull; Main place of work will be Leicester bull; Occasional site and customer visits may be required Targets bull; Budgeted order intake bull; Delivery performance and quality Skills Essential: bull; HNC in electrical engineering or equivalent apprenticeship. bull; Previous experience in a similar role bull; Customer focused approach with excellent communication skills bull; Problem solving approach bull; Strong technical mindset and able to read and interpret technical data and translate to others bull; Good IT skills, including Microsoft products including Word and Excel bull; Self ndash;motivated bull; To be organised, accurate and have an eye for detail Desirable: bull; Degree in electrical, electronic or control and engineering bull; Familiarity with either large OEMs and contractors or international customers